Coordinated emergency response in east King County

Informacion en español

King County is working with partners to bring additional support and resources to East King County communities heavily impacted by snow. The county has requested National Guard personnel and vehicles, and has ordered additional snow plows.

For unincorporated residents who are stuck in their neighborhood and have urgent service needs, we’ve established a 24/7 hotline for these issues: 206-296-3830 (translation service is available).

A friendly reminder the hotline: Please call only to communicate non-emergency needs, such as a need for transportation to a vital health care appointment, running out of generator fuel, needing food, or needing alternate shelter. As always, in an emergency, call 9-1-1.

A list of severe weather shelters around King County is available from Crisis Connections. NOTE: The American Red Cross emergency shelter in Duvall has closed due to community needs being met.

Find more information and tips in the latest update from our Department of Local Services.

Additional information:

  • Stay away from structures that are vulnerable to collapse due to heavy snow load.
  • Don’t operate generators indoors or near a door or window; never cook or heat inside with a charcoal or gas grill. Carbon monoxide (CO) poisoning can make you ill, or even kill you. Get information about CO poisoning at
  • If you are able to do so safely, check on neighbors, family, and friends, especially if they are older, have access or functional needs, or if you think their power might be out.